Welcome to the Juravinski Cancer Centre (JCC) Clinics! We hope you find the information below helpful in navigating our services.
- Our unit is made up of the New Patient Referral service and the 7 outpatient clinics at the JCC.
- The New Patient Referral service runs from 0800 - 1700 hours daily, Monday through Friday. We receive and process referrals for about 7,600 new patients per year.
- Clinics A-F are located on levels 1 and 2 of the JCC. Clinic G is located on Level 0. Each clinic has 9 - 14 exam rooms (66 in total). About 93,000 patient visits take place annually in these clinics. Clinics run in half day periods Monday through Friday. Morning clinics run 9 a.m. till noon and afternoon clinics run from 1 - 5 p.m.
The Team in the New Patient Referral service and the Outpatient Clinics
We are proud of our entire team who collaborate with each other, the physicians and our allied health colleagues to provide care & service.
New Patient Referral Service
Our New Patient Referral service team ensures the doctors and nurses have all of the essential information needed for an effective first visit. Our goal is to ensure every new patient is seen within 2 weeks of referral if capacity permits.
New patients are referred to JCC from the community or hospital by family physicians, surgeons or other medical specialists. The team handles around 7,500 new referrals each year.
JCC Outpatient Clinics
Oncologists (cancer specialists), Specialized Oncology Nurses (RNs), Clerks and Health Care Aides work together to take care of patients who are attending appointments in the clinics. Patients may also be seen in the clinics by other health care providers such as Registered Dietitians, Advanced Practice Nurses, Clinical Trials Nurses, Palliative & Supportive Care Nurses and others.
Patients check in with the Clinic Reception Clerk who will ask the patient to swipe their Health Card and will check the patient's current address, phone number and family physician. Every patient will be asked and assisted to complete a symptom assessment using a simple computer. This allows the doctors and nurses to know how you are feeling and how your treatments are affecting you. The Health Care Aide will assist patients into the clinic exam room when it is their turn, will often weigh the patient and will provide any personal health assistance the patient may need during their visit. Patients are usually seen in the same clinic at each visit, so they will come to know many of the staff.
JCC Clinics is the crossroads for the Juravinski Cancer Centre. Although we are a large, busy and complex unit, we are fortunate to have very friendly, knowledgeable and dedicated staff who will welcome our patients and their families!